2020 is not panning out how many of us had planned.
We are facing the COVID-19 pandemic which has hit the wedding community hard and left many brides with no option other than to postpone. We have done our very best to accomodate our current bookings and their postponement dates, This is incredibly time consuming and we appreciate your patience whilst we navigate through the enquiries.
In response to the current climate, we would like to re-iterate the following terms and conditions as a reference.
As stated in our terms and conditions outlined on the website and on our deposit invoices deposits are non refundable and non transferrable.
Deposits act as a booking fee which cover the administration time and communication costs associated with the Wedding booking process at Shauna Elizabeth hair. Because of this, deposits are non refundable under any circumstances.
Postponements & Transferring of deposits:
For those who are postponing in the event of a health pandemic there is only one instance that transferring of deposits to a new date will be permitted the following criteria must be met:
-The new postponement date must be within 8 months of todays date (for example if today is March 1st, your new wedding date must be no more than 9 months away from March 1st)
-It must be determined that Shauna is available for your new date and not already booked for another wedding.
- If you are cancelling your wedding, or unable to meet the above criteria your deposit will be held on file for a future booking
We thank you for understanding.